Kate Middleton is lending a helping hand while shining a spotlight on a cause close to local communities.

The Princess of Wales, 44, stepped out on Wednesday, Sept. 30, to visit West Sussex Minibus, a volunteer-led community transport organization in Pulborough, England, that helps people stay connected and combat social isolation.

Princess Kate got a firsthand look at the service by hopping aboard one of the organization’s 11 minibuses and joining volunteers as they picked up passengers from their homes. Photos from the outing showed the royal, dressed in a long gray coat and pussybow blouse, helping a woman board a minibus alongside a volunteer.

The Princess of Wales helped pick up 94-year-old Stella Drewett, who was unfazed by her royal meeting.

“When they said, ‘It will be a celebrity,’ I said, ‘I don’t know any celebrities,’ “ according to the Mirror.

During the journey, Princess Kate heard how the service provides a vital connection for people who might otherwise struggle to get out and about, particularly those facing mobility challenges or limited access to public transportation.

The visit also included a stop at Pulborough Village Hall, home to a weekly lunch club that brings local residents together for activities, conversation and companionship. There, the royal met attendees and volunteers and learned how the club helps tackle loneliness by creating opportunities for social connection.

Celebrating its 50th anniversary this year, West Sussex Minibus has grown from humble beginnings with just one volunteer and a single minibus into a community lifeline. Today, the organization operates eight village hubs, supported by 284 volunteers and a fleet of 11 minibuses that travel approximately 60,000 miles and provide around 13,000 journeys each year.